From first contact to full go-live, we guide every member of your team — receptionist, nurse, doctor, pharmacist and administrator — step by step.
A clear, structured process to get your facility fully operational on Tech Nexus HMS — typically in under 2 weeks.
Tell us about your facility — type, size, modules needed. We'll recommend the right plan.
Our team configures your system — departments, users, fee schedules, drug catalog, SHA credentials.
Role-based training sessions for all staff — hands-on, practical, in your own system.
Switch on, with our team monitoring closely. We handle any issues in real time on day one.
24/7 phone, WhatsApp and email support. Monthly system health check. Free updates forever.
We offer multiple training formats so every staff member can learn in the way that works best for them.
At your facility, on your system, with your real data. The most effective way to train clinical staff. Typically 1–2 days per department.
Live Zoom or Microsoft Teams sessions. Ideal for follow-up training, new staff onboarding and module-specific deep dives.
Step-by-step video tutorials on our YouTube channel covering every module. Watch anytime, replay as needed.
Comprehensive PDF manuals for every role — receptionist, nurse, doctor, pharmacist, lab, cashier, admin. Updated with every release.
Tech Nexus HMS is cloud-based — no server installation required. Get started from any modern browser.
No software to install. No server to maintain. Just open your browser and log in.
Contact us or fill in the demo form. We create your facility account and send login credentials within 24 hours.
Our team sets up your departments, users, fee schedules, drug catalog, lab tests and SHA credentials.
We import your patient register, drug lists, staff data and billing items. Historical data migration available.
Hands-on training for every department. Staff get role-specific logins and practice in a sandbox before going live.
Step-by-step video tutorials for every module. Watch on any device, any time.
Real humans answer our calls and messages. Pick the channel that works best for you.
Mon–Fri 7am–8pm, Sat 8am–5pm
Response within 4 hours (business hours)
Fastest response — typically under 30 minutes
Track progress, attach screenshots, full history
Enterprise clients get a dedicated Account Manager, priority support SLA (1-hour response), monthly account reviews, and on-site visits included.