Our Story

Built for Kenya's Healthcare Heroes

We are a Kenyan health-tech company on a mission to equip every facility — from a rural dispensary to a Level 6 referral hospital — with the digital tools needed to deliver excellent, data-driven patient care.

Who We Are

Mission & Vision

Guided by a clear purpose — to improve healthcare outcomes through technology designed specifically for Kenya.

Our Mission

To improve healthcare delivery in Kenya by providing affordable, reliable, and compliant Hospital Management Software that empowers clinicians, administrators, and support staff to focus on what matters most — patient outcomes.

  • Digitise clinical workflows end-to-end
  • Automate MOH & SHA reporting burden
  • Make quality data accessible to every Kenyan facility

Our Vision

A Kenya where every healthcare facility — regardless of size, location, or tier — runs on world-class, locally adapted Hospital Management Software that bridges the gap between clinical care and national health goals.

  • Universal health coverage supported by digital infrastructure
  • Real-time national health data for better policy decisions
  • A healthier Kenya powered by home-grown health tech
What Drives Us

Our Core Values

These four principles shape every product decision, every support call, and every line of code we write.

Innovation

We continuously push the boundaries — from FHIR R4 claims to AI-powered clinical decision support. Technology should evolve as fast as healthcare demands it.

Reliability

Healthcare cannot afford downtime. We maintain 99.9% uptime, daily backups, and redundant infrastructure so your facility is always running.

Accessibility

Our system works on any browser, any device, on low-bandwidth connections. From Nairobi to Turkana, Tech Nexus HMS is accessible to all.

Support

Real humans answer our phones. We offer on-site training, remote support, WhatsApp assistance, and a ticketing system — because your success is our success.

The People Behind HMS

Meet Our Team

A passionate group of engineers, clinicians, and healthcare experts united by the goal of transforming Kenyan healthcare.

Brian Mutua

Co-Founder & CEO

Health informatics veteran with 12+ years in Kenyan hospital systems.

Angela Njeri

Chief Technology Officer

Full-stack engineer specialising in FHIR, HL7 and healthcare interoperability standards.

Dr. David Kamau

Clinical Lead

Physician turned health-tech advocate. Ensures every module aligns with real clinical workflows.

Faith Odhiambo

Head of Customer Success

Trains and onboards facilities across Kenya. Over 50 successful go-lives.

Regulatory Compliance

Built to Comply

Tech Nexus HMS meets every regulatory requirement for healthcare software operating in Kenya and the East Africa region.

SHA / SHIF

Social Health Authority — FHIR R4 claims, biometric verification, preauth & adjudication.

DHA Compliant

Dubai Health Authority FHIR endpoint integration for cross-border facilities.

ODPC

Office of the Data Protection Commissioner — Kenya Data Protection Act 2019 compliant.

MOH Kenya

Official MOH report formats — 705A/B, 711, 710, 717, 731. KHIS/DHIS2 auto-export.

Certified & Verified

All compliance integrations are maintained by our dedicated regulatory team. We track SHA API changes, MOH form updates, and ODPC guidelines in real time to ensure your facility is always compliant.

Legal

Privacy Policy

Last updated: January 2026

Data We Collect

We collect facility registration data (name, email, phone), usage metrics, and patient data entered by your clinical staff. Patient data is stored in an isolated tenant database and is never shared across facilities.

How We Use Data

Facility data is used to manage your subscription and provide support. Patient data is processed solely to operate the HMS features you have activated. We do not sell, trade, or transfer your data to third parties.

Data Storage & Security

All data is stored on encrypted servers hosted in Kenya and compliant with the Kenya Data Protection Act 2019. Daily encrypted backups are retained for 90 days. Access is controlled by role-based permissions and two-factor authentication.

Your Rights

Under the Kenya Data Protection Act, you have the right to access, correct, and delete your personal data. Contact our Data Protection Officer at dpo@technexus.co.ke with any requests.

Cookies

Our marketing website uses only functional cookies (session state) and analytics cookies (Google Analytics). No advertising cookies are set. You may disable cookies in your browser settings.

Contact

For privacy questions, contact: privacy@technexus.co.ke or call +254 700 000 000.

Legal

Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By subscribing to or using Tech Nexus HMS, you agree to these Terms of Service. If you do not agree, do not access the software. These terms form a binding agreement between your facility and Tech Nexus.

2. Service Description

Tech Nexus provides a cloud-based Hospital Management System accessible via web browser. Features are determined by your selected subscription plan. We reserve the right to update features with reasonable notice.

3. Payment & Subscription

Subscriptions are billed monthly or annually in KES. Payment is due within 7 days of invoice. Unpaid accounts will be suspended after 14 days. Annual subscriptions are non-refundable after the first 30 days.

4. Data Ownership

You retain full ownership of all patient and facility data entered into the system. Upon subscription termination, you may request a full data export (CSV/JSON) within 30 days at no charge.

5. Acceptable Use

You agree not to use the system to store false patient records, commit insurance fraud, or violate any Kenyan law or healthcare regulation. Misuse will result in immediate account termination and may be reported to relevant authorities.

6. Uptime & SLA

We target 99.9% uptime. Planned maintenance is communicated 24 hours in advance. Unplanned downtime exceeding 4 hours per month may be compensated with subscription credit at our discretion.

7. Limitation of Liability

Tech Nexus is not liable for clinical decisions made using HMS data. The system is a tool to support, not replace, professional clinical judgment. Our maximum liability is limited to fees paid in the preceding 3 months.

8. Governing Law

These terms are governed by the laws of Kenya. Any disputes shall be resolved through the courts of Nairobi, Kenya.

Questions about our terms? Email legal@technexus.co.ke

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