Queue Management
Digital numbering system with real-time status display. Priority queue for emergencies, elderly and pregnant patients. SMS/screen notification when called.
Full Platform Overview
Every Feature. Every Module.
Every Feature. Every Module.
One Integrated System.
Tech Nexus HMS covers the complete hospital workflow — from patient registration and clinical documentation to SHA claims, MOH reports and supply chain. All modules built specifically for Kenyan healthcare.
14+
Modules
80+
Features
20+
MOH Reports
15+
Specialty Clinics
Core Module
OPD & Patient Flow 6 features
Digital outpatient workflow from patient arrival to consultation closure. Reduces wait times and eliminates paper registers.
Triage & Vitals
Capture BP, pulse, temperature, SpO2, weight, height and BMI. Automatic BMI calculation and abnormal value flags. Triage score assignment.
Doctor Consultation
SOAP notes, ICD-11 coded diagnosis, drug prescriptions, lab requests, radiology requests and referrals — all in one screen.
Patient Records
Lifetime patient record with visit history, allergies, chronic conditions, surgical history and family history.
Doctor Check-in/out
Doctor availability tracking, patient assignment and consultation timer for performance reporting.
Visit Finalization
Clinical closure with billing trigger, pharmacy notification and discharge summary generation.
Core Module
Inpatient (IPD) 10 features
Complete ward management for admitted patients — from admission through nursing care, daily rounds and discharge.
Admission & Bed Mgmt
Real-time bed map by ward. Admit, transfer between wards and discharge. Bed cleaning and maintenance tracking.
Nursing Care Plans
Nursing assessment, individualized care plans, medication administration records (MAR) and fluid balance charts.
Ward Round Notes
Doctor daily round notes, clinical progress documentation, order sets and consultant request workflows.
Fluid Balance Charts
IV input, oral intake and output tracking with cumulative balance calculation and shift summaries.
Drug Administration
Medication administration record with dose, time, route and nurse signature. Override warnings with reason capture.
Discharge Summary
Auto-populated discharge summary with diagnosis, treatment, discharge medications and follow-up instructions. Print as PDF.
ICU Module
High-dependency unit workflow with hourly observations, ventilator settings, sedation scores and organ function tracking.
Patient Transfers
Initiate internal and external transfers with clinical handover notes, transport arrangements and receiving facility notification.
Handover
Structured nurse-to-nurse shift handover with active patients, pending tasks and critical flags.
Consent Management
Digital consent forms for procedures, surgery, anaesthesia and blood transfusion with patient signature capture.
Core Module
Laboratory (LIS) 7 features
Full Laboratory Information System from test request to result delivery, aligned with ISO 15189 workflows.
Test Catalog
Configurable test catalog with normal ranges by age and sex. Panel tests, profiles and individual result entry per analyte.
Sample Collection
Barcode-based sample collection, tube labelling and tracking. Multi-sample patient batching and collection lists.
Sample Tracking
Real-time sample status from collection → lab → result entry → verification → release. TAT monitoring per test.
Result Entry & Verification
Results entry with auto-flag for critical/abnormal values. Two-level authorisation (technologist → pathologist).
Critical Value Alerts
Instant in-system and SMS alerts to requesting clinician when critical values are detected. Acknowledgement required.
Lab Reports
Formatted patient lab reports with facility header, reference ranges and pathologist sign-off. Print or WhatsApp to patient.
LIS Dashboard
Real-time lab workload, TAT per test, pending results, daily volume and equipment status overview.
Core Module
Pharmacy 7 features
End-to-end pharmacy from e-prescription to dispensing, with real-time stock control and KEMSA integration.
Drug Catalog
KEMSA-aligned catalog with generic and brand names, formulations, strengths, therapeutic class and interaction flags.
Prescription Management
Receive e-prescriptions from OPD, IPD and specialty clinics. Pharmacist clinical review, substitution and counselling notes.
Dispensing Workflow
Step-by-step dispensing with quantity confirmation, label printing and digital patient signature. FIFO stock deduction.
Stock Management
Real-time stock levels with reorder alerts, expiry tracking and batch number management. Multi-store support.
KEMSA Integration
KEMSA order generation, delivery tracking and automatic stock receipt. Requisition reports for government facilities.
Drug Interactions
Real-time drug-drug and drug-allergy interaction alerts with severity rating at point of prescription and dispensing.
Pharmacy Reports
Daily dispensing summary, stock movement, controlled drug register and consumption vs. procurement reports.
Core Module
Maternity 7 features
Comprehensive maternal and newborn care from first ANC visit to postnatal discharge, including digital partograph and birth notification.
ANC Clinic
Antenatal visits documentation, FANC compliance tracking, risk scoring, referral workflows and partner notification.
Delivery Management
Labour monitoring, digital WHO partograph, delivery record with mode, complications, blood loss and staff present.
PNC & Newborn
Postnatal care visits, newborn examination (APGAR), birthweight, feeding support and immunisation initiation.
Birth Notifications
Automated birth notification to eCitizen/KIHBS. DHIS2 export of maternity indicators. Birth certificate support.
MPDSR
Maternal and Perinatal Death Surveillance and Response tracking with committee review workflow.
Maternity Immunization
TT vaccine scheduling and recording within the ANC workflow. Linkage to child health immunisation schedule.
Maternity Reports
MOH 711 maternity register, delivery outcomes report and ANC attendance statistics for DHIS2 submission.
Specialty
Specialty Clinics 15 features
15+ specialty clinic modules with disease-specific workflows, registers and reporting — fully integrated with OPD and pharmacy.
HIV/ART Clinic
ART enrollment, regimen management, adherence tracking, CD4/VL monitoring and MOH 257/731 reports.
TB Clinic
TB screening, case registration, treatment regimens (DOTS), contact tracing and TB register for NTLD.
Immunization (EPI)
Vaccine schedule management, dose recording by antigen and age group, defaulter tracing and MOH 710 report.
Child Health
Growth monitoring (weight, height, MUAC), nutrition status, immunisation and deworming records.
NCD Clinic
Hypertension, diabetes, asthma and epilepsy registers with treatment protocols and MOH NCD reports.
Family Planning
FP method enrollment, follow-up scheduling, LARC tracking and commodity consumption reporting.
Eye Clinic
Visual acuity, refraction, IOP and ophthalmic procedure documentation with spectacle prescription.
Dental Clinic
Dental chart, tooth notation, procedure records and treatment planning for dentistry workflows.
Physiotherapy
Assessment, treatment session records, outcome measures and therapy progress tracking.
Orthopaedic Clinic
Fracture classification, surgical planning, implant records and rehabilitation protocols.
Surgical Clinic
Pre-operative assessment, surgical checklist, OT scheduling and post-operative follow-up.
Palliative Care
Pain assessment, symptom management, counselling and end-of-life care documentation.
Renal Clinic
Dialysis sessions, fluid monitoring, GFR tracking and renal diet management.
Cancer Clinic
Chemotherapy regimen management, cycle tracking, toxicity grading and oncology documentation.
PMTCT
Prevention of Mother-to-Child Transmission tracking — prophylaxis, EID and linkage to ART for positive mothers.
SHA Certified
SHA / SHIF Claims 6 features
Fully certified SHA integration — biometric member verification, FHIR R4 claim submission, preauthorisation and adjudication reconciliation.
Biometric Verification
Fingerprint scanner integration at reception for SHA member verification. Offline queue with automatic retry when connection restored.
FHIR R4 Claims
Automated FHIR R4 claim bundle construction directly from clinical data. Validated before submission to SHA API.
Preauthorisation
Preauth request submission to SHA portal, status tracking and auto-approval integration for approved services.
Adjudication
Real-time ClaimResponse parsing — view approved, partial and rejected claims. Automated resubmission workflow.
Claims Dashboard
SHA claims pipeline dashboard — pending, submitted, approved, rejected and reconciled. Revenue by scheme report.
IPRS Verification
National ID verification via IPRS (Integrated Population Registration System) at point of registration.
MOH Compliant
MOH Government Reports 6 features
Every Kenya Ministry of Health report auto-generated from live HMS data. No manual tallying, no spreadsheets.
MOH 705A & 705B
Outpatient morbidity for under-5 and over-5. Auto-filled from ICD-11 coded diagnoses. Export as PDF matching official MOH layout.
MOH 711
Maternity and newborn register — ANC, delivery, PNC data auto-populated from the maternity module. Monthly export.
MOH 710
Immunisation report — doses administered per antigen, per age group, from the EPI module data.
MOH 717
Pharmacy stock report — opening, received, issued and closing stock. Aligned with KEMSA commodity reporting.
MOH 731
Community health commodity consumption report for CHPs and dispensaries.
KHIS / DHIS2 Export
One-click monthly data submission to Kenya Health Information System (KHIS) and DHIS2. Auto-mapped indicators.
AI Powered
Smart Doctor AI 7 features
AI-powered clinical decision support embedded directly in the consultation workflow — helping clinicians make safer, faster decisions.
Drug Interaction Engine
Real-time drug-drug and drug-allergy interaction checking across the full prescription. Severity-rated alerts with clinical references.
ICD-11 Coding Assistant
Natural language diagnosis entry auto-mapped to ICD-11 codes. Reduces coding errors and improves SHA claims accuracy.
Clinical Decision Support
Evidence-based treatment guidelines, differential diagnosis suggestions and clinical protocol reminders for complex presentations.
Symptom Checker
AI symptom analysis engine that generates ranked differential diagnoses based on patient history, vitals and presenting complaints.
Smart Radiologist
AI-assisted preliminary reads for chest X-rays and CT. Flags abnormalities for radiologist confirmation.
Smart Nurse
AI nursing assistant for care plan suggestions, medication reminders and patient education content generation.
Patient Risk Scoring
AI-generated readmission risk, deterioration risk and sepsis early warning scores updated in real-time.
Imaging
Radiology 5 features
Full radiology workflow from request to report delivery, with AI analysis assistance and DICOM viewer.
Radiology Worklist
Worklist from OPD, IPD and emergency requests. Priority flagging, technician assignment and expected TAT tracking.
Structured Reports
Template-based radiology reporting with normal and abnormal templates. Radiologist sign-off and clinician delivery.
AI Image Analysis
AI-assisted analysis for chest X-rays flagging infiltrates, pneumothorax and cardiomegaly for radiologist review.
DICOM Viewer
Built-in DICOM image viewer with zoom, windowing and measurement tools. Upload from portable machines.
Image Upload
Upload radiological images from portable devices, CR machines and external sources. Patient-linked archiving.
Finance
Billing & Cashier 8 features
Integrated cashier with M-Pesa, insurance billing, waivers, refunds, shift reconciliation and eTIMS compliance.
Fee Management
Configurable fee schedule for consultations, procedures, ward charges, lab tests, pharmacy, radiology and consumables.
Payment Modes
Cash, M-Pesa STK Push, bank transfer, SHA/SHIF, insurance, corporate, waiver and credit billing — all in one cashier screen.
M-Pesa Integration
Real-time M-Pesa STK Push at point of payment. Automatic payment confirmation and instant receipt generation.
Receipts & Invoices
Printed and digital receipts, tax invoices for corporate clients with KRA PIN. Duplicate receipt control.
Refunds & Waivers
Managed refund and waiver workflows with approval levels. Full audit trail of every override.
Shift Reconciliation
Cashier shift opening, payment collection summary, variance report and shift closing with supervisor sign-off.
eTIMS Compliance
KRA eTIMS receipt generation for tax-compliant invoicing. Automated submission for eligible facilities.
Revenue Reports
Daily, weekly and monthly revenue by payment mode, department, doctor and scheme. Export as Excel or PDF.
Inventory
Store & Supply Chain 6 features
Complete medical supplies inventory management — from purchase order to ward issuance, with automatic reorder alerts.
Item Catalog
Categorised item master with reorder levels, preferred suppliers, unit cost, storage conditions and classification (drug/non-drug).
Purchase Orders
Create, approve and send purchase orders to suppliers. Multi-level approval workflow with budget controls.
Goods Receipt (GRN)
Receive deliveries with batch number, expiry date and quantity verification. Auto stock update and invoice matching.
Issue to Departments
Issue items to wards, pharmacy, lab, theatre and clinics. Transfer between stores. Real-time stock position.
Stock Alerts
Low stock, overstock, near-expiry and expired item alerts. Automatic reorder suggestions based on consumption trends.
Stock Reports
Stock valuation, movement report, consumption analysis, dead stock and supplier performance reports.
Insights
Analytics & Reports 4 features
Live dashboards, automated government submissions and custom reports — so leadership always has accurate data to act on.
Live Dashboard
Real-time facility overview — OPD count, admissions, revenue, SHA claim status, bed occupancy and lab TAT.
Audit Trail
Every action in the system is logged — user, timestamp, IP address, device and data changed. Tamper-proof log.
Custom Reports
Report builder for clinical, financial, HR and operational data. Schedule automated email delivery of reports.
Data Export
Export any report as PDF, Excel or CSV. REST API access for BI tools on Enterprise plan.
Communication
Internal Messaging & Chat 3 features
Secure internal messaging between staff, real-time notifications and patient communication tools.
Doctor Chat
Secure real-time messaging between doctors, nurses, lab and pharmacy. Case-linked conversations.
System Notifications
In-system alerts for lab results, pharmacy alerts, bed requests, referrals and SHA claim status changes.
Support Tickets
Internal helpdesk ticketing for IT and admin support requests. Track, reply and resolve from within HMS.
Admin
Administration & Security 6 features
Multi-tenant SaaS with granular role-based access control, full audit logging and ODPC data privacy compliance.
User Management
Create users with role-based permissions per module and action. Department-level access restriction.
Multi-Tenant
Each facility gets fully isolated data. SaaS or on-premise deployment. County-level chain management.
ODPC Compliance
Kenya Data Protection Act compliant. Patient data encrypted at rest and in transit. Consent management.
Audit Trail
Immutable log of every user action — login, data access, edit and delete — with timestamps and IP addresses.
Backup & Recovery
Automated daily encrypted cloud backups. Point-in-time recovery. 30-day backup retention.
System Configuration
Facility settings, department setup, fee schedules, user roles and integration credentials from one admin panel.
Module Availability
Which Modules Are on Which Plan?
All core modules are available from the Starter plan. Advanced and AI features unlock on higher tiers.
| Module | Starter KES 8,000/mo |
Professional KES 18,000/mo |
Enterprise Custom |
|---|---|---|---|
| OPD & Queue Management | ✓ | ✓ | ✓ |
| Patient Records | ✓ | ✓ | ✓ |
| Inpatient (IPD) | — | ✓ | ✓ |
| Laboratory (LIS) | — | ✓ | ✓ |
| Pharmacy | ✓ | ✓ | ✓ |
| Maternity Module | — | ✓ | ✓ |
| Specialty Clinics (15+) | — | ✓ | ✓ |
| SHA / SHIF Claims | — | ✓ | ✓ |
| MOH Reports (705/711/717) | — | ✓ | ✓ |
| KHIS / DHIS2 Export | — | ✓ | ✓ |
| Radiology | — | ✓ | ✓ |
| Billing & Cashier | ✓ | ✓ | ✓ |
| M-Pesa Integration | ✓ | ✓ | ✓ |
| Store & Supply Chain | — | — | ✓ |
| Smart Doctor AI | — | — | ✓ |
| Biometric SHA Verification | — | ✓ | ✓ |
| FHIR API (DHA/SHR) | — | — | ✓ |
| Analytics & Custom Reports | — | ✓ | ✓ |
| Multi-Branch / Chain | — | — | ✓ |
| Audit Trail | ✓ | ✓ | ✓ |
Custom module bundles available. Talk to us →